This Privacy Policy explains what information SnapTik (https://gradient.ie) handles when you use our service, why we handle it and how we protect it. Our approach is to collect as little as possible and keep it only for as long as we actually need it.
1. Scope
This policy covers the SnapTik website and every TikTok download feature it offers — MP4 video, MP3 audio, slideshow photos and cover images — as well as our contact form. It does not cover third-party websites or services you may reach through links on our pages, including TikTok itself.
SnapTik has no user accounts, no login and nothing to install. As a result, we do not keep any user profile tied to your identity.
2. Information we handle
2.1. The link you submit
When you paste a TikTok link and press download, our server receives that link so it can locate the content. This is the minimum information needed for the service to work.
2.2. Technical request data
As with almost any website, your browser automatically sends some technical information when it connects to our server, including your IP address and user-agent string (which describes your browser and operating system). We use this information to run the service and to prevent abuse, as described in section 3.
2.3. Video metadata
While processing a link, we receive the video’s public metadata, such as its title, the author’s name, the cover image URL and the media download URLs. This is information about the video, not about you.
2.4. Contact form submissions
If you reach out through our contact form, we store the name, email address, subject and message you provide so we can read and answer it.
2.5. What we do not collect
- We do not store the videos, audio or images you download on our servers.
- We never ask for passwords, phone numbers or your TikTok account details.
- We do not collect payment information, because the service is free.
3. How we use information
- Providing the service: we use the link you submit to obtain the media URLs and deliver the file to your device.
- Preventing abuse and rate limiting: to stop automated mass requests, we create a one-way hash of your IP address and keep it for about 10 minutes. The hash cannot be reversed to recover your original IP address.
- Speeding things up: video metadata is cached for a few minutes so repeated requests for the same video are answered faster.
- Securing download links: every download link is signed and expires after 10 minutes, which limits unintended sharing or reuse.
- Replying to you: we use contact form details to respond to your questions, feedback or requests, including copyright notices.
We do not sell your information, and we do not use it to build advertising profiles.
4. Third parties
4.1. Video processing service
To extract media URLs, our server sends the TikTok link you provide to an external processing service (a third-party video extraction API). Along with the link, we forward your browser’s user-agent and IP address to that service solely for abuse prevention and rate limiting. That provider handles this data under its own policies.
4.2. TikTok
The file you download is streamed from TikTok’s content delivery network (CDN), through our server and straight to your device. To do this, our server connects to TikTok’s servers to fetch the content.
4.3. Cloudflare
We may use Cloudflare for website security and content delivery. Cloudflare may process IP addresses and request data to filter malicious traffic, and may use Turnstile, an anti-bot check, before a download is allowed. This processing is governed by Cloudflare’s privacy policy.
4.4. Legal requirements
We may disclose information when required by applicable law, or when necessary to protect the rights, property or safety of SnapTik, our users or others.
5. Data retention
- Videos, audio and images: not stored; they are streamed directly to your device.
- Video metadata: cached for a few minutes, then automatically discarded.
- Hashed IP address: about 10 minutes.
- Download links: expire after 10 minutes.
- Contact messages: kept only as long as needed to handle and answer your request, or longer if the law requires it.
6. Security
We use reasonable technical measures to protect information, including encrypted HTTPS connections, one-way hashing of IP addresses, short-lived signed download links and keeping stored data to a minimum. No method of transmission or storage over the internet is completely secure, however, so we cannot guarantee absolute security.
7. Cookies and similar technologies
SnapTik currently does not use tracking or advertising cookies. The site may use a small number of cookies or browser storage entries that are strictly necessary for basic functions (for example, remembering your language choice), and Cloudflare may set technical cookies for security purposes.
If we add analytics or advertising tools in the future (such as Google Analytics or Google AdSense), we will update this policy to describe the data involved and will ask for your consent where the law requires it.
8. Your rights
Depending on the laws where you live, you may have some or all of the following rights over your personal data:
- to know about and access the data we hold about you;
- to have inaccurate data corrected;
- to have your data deleted;
- to object to or restrict processing;
- to withdraw consent, where processing is based on consent;
- to lodge a complaint with a data protection authority.
Because we have no user accounts and most technical data exists for only a few minutes, in practice the only data likely to be linked to you is a message you sent through the contact form. To exercise any of these rights, email [email protected]. We may need to confirm the request comes from you, for example by replying from the same email address you used.
9. Children’s privacy
SnapTik is not directed to children under 13, and we do not knowingly collect personal information from children. Younger users should only use the service with the involvement of a parent or guardian. If you believe a child has sent us personal information through the contact form, please let us know and we will delete it.
10. Links to other websites
Our pages may link to external websites, including TikTok. We do not control and are not responsible for how those websites handle data. Please read their privacy policies when you visit them.
11. Changes to this policy
We may update this policy when our service changes or when new legal requirements apply. The latest update date is always shown at the top of this page. For significant changes, we will make reasonable efforts to point them out on the website. By continuing to use SnapTik after an update, you accept the revised policy.
12. Contact us
If you have any questions about this Privacy Policy or how we handle data, please email [email protected].